Psycho Pharma Shaker Cup & 6pc Starter Sampler Pack

Psycho Pharma Shipping Policy

Orders usually ship within 24 hours, shipping is Monday through Friday.

When you place an order in the evening it will most likely will ship the following day.

Orders placed Friday evening also Saturday and Sunday will ship on Monday.

You may select from USPS or UPS shipping options.

Generally USPS first class is the most affordable and reliable with tracking information emailed to you when the order is processed.

International orders will take 2 to 6 weeks for delivery. All international shipping is beyond our control and responsibility therefore is up to the customer to know what taxes or custom fees may be due, we can not be liable for these fees and unfortunately we have no way of knowing what they are. 

Please email us if you have any questions or issues: info@psychopharma.com

Returns Policy

If you are missing an item or the product is damaged, you must notify us within 3 days of receipt of shipment. once we verify the legitimacy of the claim, we will send the missing item or replacement product free of any shipping costs to you. All orders are photographed and logged daily by shipping personnel prior to shipping to avoid any fraudulent claims.

Each case is handled individually, we strive to get it right at every opportunity and are careful to treat each purchase and customer with respect.

You may return unopened items within 14 days of delivery for full product refund or exchange If the free promotional items are also returned.  All items must be returned at customer expense unopened and undamaged for a refund or credit to be issued.

You must contact us prior to returning any merchandise for approval at 888 234-2595 during our normal business hours, Monday through Friday 9am to 5pm pacific standard time. 

Items that have been opened or used are not eligible for return or refund. 

Any issues regarding missing or damaged items must be reported within 72 hours of delivery for it to be actionable. 

Store credit/refunds for the returned item(s) will be issued for unopened and undamaged merchandise within 5-7 business days of our receipt of the returned package. Refunds will only be issued to the card used. Credit will not be issued for opened or damaged merchandise.

Damaged or open merchandise that is sent back without a proper return authorization will be discarded and no credit will be issued. Any and all shipping cost are non-refundable.

Any items lost or damaged during return shipping process are non-refundable. When shipping return item(s) the package must have delivery confirmation, or we cannot guarantee that your items will be credited. All items are subject to a 15% restocking fee.